Skip to Content

Privacy policy

1. Who are we?

This site is operated by MTSdevices, which specialises in the sale of dental products and is located at Rue de la Clé du Pré, 6, CH-2853 Courfaivre. We are responsible for processing your personal data in accordance with Swiss data protection legislation (nLPD).

2. What data do we collect?

In the course of your browsing or purchasing, we may collect the following data:

  • Personal information: surname, first name, postal address, e-mail address, telephone number
  • Payment information (via secure service providers)
  • Order history and preferences
  • Browsing data: IP address, browser type, pages viewed, etc.
  • Other information sent voluntarily via the contact form or by creating an account

3. What do we use your data for?

Your data is processed for :

  • Processing and delivering your orders
  • Manage your customer account
  • Respond to your requests via our customer service
  • Improve our site and your user experience
  • To send you commercial information, subject to your consent (e.g. promotional offers, new products)

4. Legal basis for processing

We process your data:

  • For the performance of the sales contract (order and delivery)
  • On the basis of your consent (e.g. newsletter subscription)
  • On the basis of our legitimate interests (site security, fraud prevention)

5. Transmission to third parties

We may pass on certain data to trusted third parties, solely for the purposes of our commercial activities:

  • Payment service providers
  • Delivery services
  • Web host and technical service providers
  • Analysis tools (e.g. Google Analytics)

These partners are contractually bound to respect the confidentiality and security of your data.

6. Storage life

We store your data:

  • For as long as necessary to fulfil our contractual and legal obligations
  • Until you request their deletion, within the legal limits

7. Your rights

Under Swiss law, you have the following rights:

  • Right of access to your data
  • Right of rectification or deletion
  • Right to object to the processing of your data
  • Right to withdraw your consent at any time

You can exercise these rights by contacting us at : contact@mtsdevices.com 

8. Cookies and tracking tools

Our site uses cookies to :

  • Ensuring the smooth running of the site
  • Store/remember your preferences
  • Analyse traffic (e.g. Google Analytics)

You can manage your cookie preferences in your browser settings or via the information banner at the bottom of the page.

9. Security

We implement technical and organisational security measures to protect your data against unauthorised access, loss or disclosure.

10. Modifications

We reserve the right to amend this privacy policy. The current version is always accessible on our site. Last update: 13.04.2025